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Catena is now Pearl Talent! Same mission, new name.
Cut overhead costs on salaries, office space, and benefits. Get expert administrative support at a fraction of the price of in-house staff.
Allow your team to focus on delivering quality care. Free them up from time-consuming tasks like scheduling, insurance verification, and patient follow-ups.
Work with skilled, pre-vetted assistants who understand medical workflows, follow strict compliance guidelines and integrate into your practice.
Track how long onboarding takes, how often errors happen, and how smoothly your front desk runs. A great intake specialist helps reduce delays and keeps patients happy. You should also notice less stress on your in-house team.
An intake specialist usually works with EHR systems like Epic, Athenahealth, or DrChrono. They’re also trained in HIPAA-compliant tools and standard scheduling software. Pearl Talent makes sure they match your tech setup.
A client intake specialist helps patients feel heard and supported from the start by assessing client needs. They answer questions, confirm insurance, and keep things moving. A patient intake specialist is a key member of the administrative staff who helps make a great first impression and quickly build trust.
Most roles are filled in 10–20 days. After that, your intake specialist joins onboarding and training. They’re usually fully up to speed within the first week.
Yes. Strong intake specialist skills include multitasking and working quickly with high accuracy. They’re trained to handle many forms while keeping data clean and compliant.
No problem. Pearl Talent’s Managed Services model is flexible. If something changes, our team will work with you and your virtual patient intake specialist to update the plan quickly and without stress.