Catena is now Pearl Talent! Same mission, new name.
Finding the right ops hire shouldn't feel like a full-time job. Pearl Talent handles the heavy lifting, so you can focus on scaling your business.
Pearl Talent has a global pool of organized, reliable support and operations professionals. Find professionals with the skills your team needs to keep moving quickly:
Chat with Pearl Talent about your hiring goals and let us connect you with the ideal candidate, matched to your exact needs.
Fees start at $3,000/month per hire, depending on the operations function and seniority level. Pricing includes compliance management, payroll, onboarding, and unlimited free replacements. We’ll give you a custom quote based on your needs.
We don’t rely on job boards or freelancers. Our on-the-ground recruiters partner with top universities, training centers, and employers to find the strongest professionals. Every candidate goes through a rigorous multi-step vetting process that includes background checks, structured interviews, and skills assessments tailored to your needs.
Our tailored approach typically allows us to fill roles in about two weeks. We focus on finding the right fit from our global network of elite support professionals, ensuring speed without compromising on quality.
We focus on long-term, full-time placements to ensure consistency and stability in your operations. Our model is designed to help you scale sustainably, whether you're hiring for a single role or building an entire offshore team.
Customer support and operations hires must be organized, responsive, and good communicators. Pearl Talent customizes its screening process to your tools, workflows, and customer expectations—so your new full-time support staff can improve efficiency right away.