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AposHealth
How Apos Health Saved $156k in Annual Overhead with Remote Specialists
AposHealth, provider of an FDA-cleared device for chronic knee pain, needed flexible talent to handle a surge in patients and expand operations beyond New York. With Pearl Talent, they hired patient scheduling & support specialists who quickly scaled to support multiple regions and consistently met performance targets.
Pearl Talent Difference
Hiring Timeline
13 days
from job posting to hire
Annual OpEx Savings
$156k
annual overhead savings
Number of Hires
4
successful hires placed
Challenge
AposHealth faced a surge in new patients while needing to maintain engagement with existing ones.
As a fast-moving company with rapidly changing priorities, they required adaptable patient engagement specialists who could handle evolving responsibilities and maintain consistent performance metrics while supporting growth into additional regions.
"Pearl made the process easy, and the hires have been a great fit. AposHealth is a fast-moving company—things change rapidly, and we needed people who could adapt quickly to those shifts. You didn't just send candidates—you made sure they were the right match for our engagement model, which isn't something every hiring service does well. Overall, the hiring process was smooth, and the hires have met and exceeded expectations."
AposHealth’s Clinical Product Specialist
"They're handling a lot of patient outreach and appointment management, which is huge for us. They're making sure patients stay engaged with their treatment by either getting previously enrolled patients back in the door or scheduling necessary follow-ups. They've expanded their role beyond New York—now supporting multiple regions like Pennsylvania, Delaware, and Massachusetts. That flexibility has been really valuable. Even with those changes, they're still hitting their KPIs and supporting different regions."
AposHealth’s Clinical Product Specialist
Results:
Pearl Talent placed 4 adaptable specialists who excelled despite shifting priorities.
Their ability to maintain performance while taking on additional responsibilities allowed AposHealth to grow smoothly without compromising patient care.
- Consistent Performance Excellence - Regularly achieved daily KPIs, ensuring high treatment adherence despite increased volume
- Adaptability to Changing Needs - Seamlessly adjusted focus from re-engagement to supporting new patient influx as company priorities shifted
- Flexible Role Management - Successfully supported operations across multiple regions
Pearl Talent enabled AposHealth to rapidly scale their patient engagement operations without sacrificing quality. The specialists' ability to adapt to AposHealth's fast-paced environment and evolving needs proved crucial to the company's growth.
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Menna A.
Executive Assistant from Mexico
5
Years experience
Egypt
Previously Growth Manager
Toni S.
QA Automation Engineer from Mexico
5
Years experience
Latam
Javascript
Typescript
Angel B.
Executive Assistant from The Philippines
7
Years experience
Asia
Previously EA @ Wonderstruck
Azel R.
Executive Assistant from The Philippines
7
Years experience
Asia
Zapier
Asana
Canva
Allan C.
Insurance Billing Specialist from The Philippines
13
Years experience
Asia
cigna
uhc
medicare
Jennifer D.
Telemedicine Patient Care Coordinator from Argentina
7
Years experience
Latam
AdvancedMD
ims
Eduard D.
Project Manager from The Philippines
7
Years experience
Asia
Previously COO @ Fitmedia
Marco M.
Patient Care Coordinator from The Philippines
11
Years experience
Asia
Previously @ Sprout therapy
Tricia R.
Virtual Assistant from The Philippines
5
Years experience
Asia
previously @ DCx inc.
Ezekiel P.
Technical Recruiter from The Philippines
10
Years experience
Asia
Bamboohr
salesforce recrutiment
Since my hire started, my workflow rhythm has become five times more efficient. I'm genuinely excited about the growth of our partnership
Working with Pearl Talent has been a fantastic experience! They helped us hire a candidate who's not just very intelligent but also kind and professional.
Pearl Talent truly took charge of the entire process and with their personalized approach, they found individuals specifically tailored to my requirements.
Pearl Talent helped us quickly fill an executive assistant role. She onboarded quickly and since then, has taken over running the logistics of my and other C-suite executives' lives at our company.
We've really enjoyed working with you and were very satisfied with the quality of applicants you proposed.
I appreciate the patience and flexibility that Pearl Talent displays throughout their selection process.
Our Pearl Talent-sourced EA+ has been a force-multiplier to our team, enabling us to shore up our back-end and day-to-day operations to focus on growth.
Our hire was able to pick things up quickly and has become accustomed to our company’s needs in such a short period of time.
Pearl Talent takes care of all the work you would normally invest in screening and hiring an assistant. They make the process easy, and provide support step by step along the way.
My assistant is doing great - she's independent, a quick learner, and positively impacting some of our big projects.
Pearl Talent has been brilliant. I was unsure about what would happen but they spent a lot of time discussing my issues. They sent me two candidates for interview, both had been well screened and they have videos of themselves talking about what they have done.
I wish I found you guys years ago, because they [Pearl Talent] are way better than the sourcing I've been able to do on my own accord.
With Pearl Talent, they started out by really understanding our needs with a thorough but also fast intake process.
I cannot recommend Pearl Talent’s services enough. The quality of candidates they were able to provide us with was unmatched.
Our Ops Associate has added immense value from day one, leaving us wishing we had hired her sooner!
Just interviewed a candidate and WOW you guys source fantastic people!
Pearl Talent gave us an impressive pool of candidates, which made our decision-making process pleasantly challenging.
The hiring process with Pearl Talent has been straightforward and seamless. Their attentive approach to understanding our specific needs and preferences truly stood out.
The hiring process with Pearl Talent has been straightforward and seamless. Their attentive approach to understanding our specific needs and preferences truly stood out.
Pearl Talent gave us an impressive pool of candidates, which made our decision-making process pleasantly challenging.
Just interviewed a candidate and WOW you guys source fantastic people!
Our Ops Associate has added immense value from day one, leaving us wishing we had hired her sooner!
I cannot recommend Pearl Talent’s services enough. The quality of candidates they were able to provide us with was unmatched.
With Pearl Talent, they started out by really understanding our needs with a thorough but also fast intake process.
I wish I found you guys years ago, because they [Pearl Talent] are way better than the sourcing I've been able to do on my own accord.
Pearl Talent has been brilliant. I was unsure about what would happen but they spent a lot of time discussing my issues. They sent me two candidates for interview, both had been well screened and they have videos of themselves talking about what they have done.
My assistant is doing great - she's independent, a quick learner, and positively impacting some of our big projects.
Pearl Talent takes care of all the work you would normally invest in screening and hiring an assistant. They make the process easy, and provide support step by step along the way.
Our hire was able to pick things up quickly and has become accustomed to our company’s needs in such a short period of time.
Our Pearl Talent-sourced EA+ has been a force-multiplier to our team, enabling us to shore up our back-end and day-to-day operations to focus on growth.
I appreciate the patience and flexibility that Pearl Talent displays throughout their selection process.
We've really enjoyed working with you and were very satisfied with the quality of applicants you proposed.
Pearl Talent helped us quickly fill an executive assistant role. She onboarded quickly and since then, has taken over running the logistics of my and other C-suite executives' lives at our company.
Pearl Talent truly took charge of the entire process and with their personalized approach, they found individuals specifically tailored to my requirements.
Working with Pearl Talent has been a fantastic experience! They helped us hire a candidate who's not just very intelligent but also kind and professional.
Since my hire started, my workflow rhythm has become five times more efficient. I'm genuinely excited about the growth of our partnership
Pearl Talent has been brilliant. I was unsure about what would happen but they spent a lot of time discussing my issues. They sent me two candidates for interview, both had been well screened and they have videos of themselves talking about what they have done.
We've really enjoyed working with you and were very satisfied with the quality of applicants you proposed.
Pearl Talent truly took charge of the entire process and with their personalized approach, they found individuals specifically tailored to my requirements.
My assistant is doing great - she's independent, a quick learner, and positively impacting some of our big projects.
I cannot recommend Pearl Talent’s services enough. The quality of candidates they were able to provide us with was unmatched.
Our Pearl Talent-sourced EA+ has been a force-multiplier to our team, enabling us to shore up our back-end and day-to-day operations to focus on growth.
Working with Pearl Talent has been a fantastic experience! They helped us hire a candidate who's not just very intelligent but also kind and professional.
Since my hire started, my workflow rhythm has become five times more efficient. I'm genuinely excited about the growth of our partnership
Our Ops Associate has added immense value from day one, leaving us wishing we had hired her sooner!
The hiring process with Pearl Talent has been straightforward and seamless. Their attentive approach to understanding our specific needs and preferences truly stood out.
I appreciate the patience and flexibility that Pearl Talent displays throughout their selection process.
Pearl Talent gave us an impressive pool of candidates, which made our decision-making process pleasantly challenging.
I wish I found you guys years ago, because they [Pearl Talent] are way better than the sourcing I've been able to do on my own accord.
With Pearl Talent, they started out by really understanding our needs with a thorough but also fast intake process.
Just interviewed a candidate and WOW you guys source fantastic people!
Our hire was able to pick things up quickly and has become accustomed to our company’s needs in such a short period of time.
Pearl Talent helped us quickly fill an executive assistant role. She onboarded quickly and since then, has taken over running the logistics of my and other C-suite executives' lives at our company.
Pearl Talent takes care of all the work you would normally invest in screening and hiring an assistant. They make the process easy, and provide support step by step along the way.
