Catena is now Pearl Talent! Same mission, new name.
We connect you with the top Customer Service representatives. Pre-vetted, AI-trained, and placed fast.
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Customer Service Representative with 3+ years managing CRM pipelines, handling objections, and driving consistent deal progression across the full sales cycle. Brings a structured, process-first approach to sales execution that keeps opportunities moving and revenue outcomes predictable.
Process-oriented Sales Representative with 2+ years of experience across outbound and relationship-led sales teams. Brings hands-on expertise in sales, CRM management, Objection Handling, and Pipeline Management, with consistent success in building pipeline through thoughtful outreach and follow-through. Thrives in fast-paced environments that value ownership, collaboration, and reliable delivery.
Goal-oriented Customer Service Representative with 5+ years of experience serving tech-driven sales teams. Specializes in patient relationship management, sales execution, and CRM management, with a consistent track record of consistently hitting pipeline and revenue targets. Known for precision, cross-functional collaboration, and delivering reliable results at pace.
Customer service representative with 5 years of experience in phone, email, and chat handling, provider follow-ups, case filing, and BI tools. Reliable in delivering responsive, empathetic support across multiple service channels.
We keep our talent pool tight. Every candidate has cleared our vetting process and completed our AI training program before they're available to you.
Our talent completes a 5-week AI training program where they learn to use AI for research, communication, operations, and reporting. They're not learning on your time - they show up ready.
Book a call today, interview pre-vetted candidates tomorrow. No waiting weeks for sourcing or screening.
From first call to signed offer in under a week. We've cut the typical 2-month hiring cycle down to days.
Our Premium White-Glove Service Starts At ,000 Per Month, Offering 60% Cost Savings Compared To Us-Level Talent While Maintaining The Same Quality Standards. This Includes Comprehensive Managed Services, Ongoing Support, And Training.
The Entire Process From Initial Requirements To Starting Work Typically Takes 13-21 Days, Significantly Faster Than Traditional Hiring Processes While Ensuring Quality Matches Through Our Rigorous Vetting Process.
Yes, We Focus On Long-Term Partnerships With A 90%+ Retention Rate Approach. We Offer Our 90-Day Talent Guarantee With Free Replacements And Focus On Candidates Looking For Long-Term Career Growth Rather Than Transactional Hiring.
Focus On Relevant Experience, Technical Expertise, Communication Skills, And Proven Track Records. Our Talent Comes From Top Companies With Demonstrated Excellence.
Pearl Talent Connects You With Top-Tier Customer Service Representatives From Our Exclusive Global Networks, Ensuring You Access The Best Skills Regardless Of Geographical Limitations While Maintaining Us-Level Quality Standards.
Include Specific Requirements, Experience Level, Technical Skills, And Project Scope. Pearl Talent'S Experts Can Help Craft Effective Job Descriptions That Attract Quality Candidates From Our Pre-Vetted Talent Pool.