Catena is now Pearl Talent! Same mission, new name.
We connect you with the top Healthcare Customer Support specialists. Pre-vetted, AI-trained, and placed fast.
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Technically sharp Healthcare Coordinator with 2+ years of experience across patient-facing healthcare operations. Brings hands-on expertise in EHR, appointment scheduling, Chart Updates, and patient communication, with consistent success in supporting seamless care coordination and patient communication. Combines domain depth with practical execution that translates well across remote teams.
Healthcare Customer Support Specialist with 4+ years bridging clinical operations and digital marketing intelligence through SQL, analytics, content strategy, and social media management. Brings a uniquely cross-functional profile that makes her effective in healthtech environments where patient support and data-driven communication both matter.
Healthcare Customer Support Specialist with 4+ years managing patient-facing communication, FAQ support, and data entry across BI-informed, SEO-aware support environments. Brings a uniquely cross-functional support profile that bridges clinical operations and digital performance — effective in healthtech environments where patient experience and data quality both matter.
Healthcare Customer Support Specialist with 3+ years of experience supporting patient-facing operations in digitally enabled healthcare environments. Combines telehealth tools, document management, and communication-focused marketing support to help teams deliver clearer, more responsive customer and patient experiences.
Organized Healthcare Customer Support Specialist with 4+ years of hands-on experience across remote patient care teams. Brings deep expertise in EHR systems, customer service, and patient communication, with a demonstrated record of managing EHR data and clinical documentation with precision. Thrives in remote environments that demand accountability, initiative, and consistent delivery.
Organized Healthcare Customer Support Specialist with 6+ years of experience across virtual care organizations. Core expertise spans EHR systems, patient communication, appointment scheduling, and documentation, with a focus on streamlining billing and administrative workflows for clinical teams. Brings operational rigor and domain depth that translates directly to team and business outcomes.
We keep our talent pool tight. Every candidate has cleared our vetting process and completed our AI training program before they're available to you.
Our talent completes a 5-week AI training program where they learn to use AI for research, communication, operations, and reporting. They're not learning on your time - they show up ready.
Book a call today, interview pre-vetted candidates tomorrow. No waiting weeks for sourcing or screening.
From first call to signed offer in under a week. We've cut the typical 2-month hiring cycle down to days.
Our premium managed service starts at $3,000/month and typically delivers ~60% savings vs US hires while maintaining quality and compliance.
Most clients start within 13–21 days from finalized requirements to go‑live.
Yes. We prioritize long-term partnerships with a 90%+ retention approach and offer a 90‑day guarantee.
Seek EMR proficiency, clear communication, and proven experience with your workflows and payer/process scope.
Pearl Talent provides access to top 1% global healthcare talent through our vetted network with secure collaboration and timezone coverage.
Include required systems, channels, compliance needs, patient population, insurance scope, and service metrics. We can craft one for you.