Catena is now Pearl Talent! Same mission, new name.
If you regularly find yourself working well into the night, answering queries from vendors, coordinating schedules with your overseas clients, and trying to work out the logistics of supply procurement, then there's a problem. You’re essentially spending your days doing work that an executive like you really shouldn’t be doing.
What you need to do is hire remote operations staff who can take the day-to-day tasks off your plate so you can focus on strategic planning and growth.
In this guide, we cover the basics of how to vet and hire remote operations staff you can trust (and how Pearl Talent can help you with this).
The first step is deciding what kind of operations support your business needs, which starts with clearly outlining the tasks you need taken care of.
For instance, if you need someone to manage and maintain your databases, you would need to hire a data operations associate. If you’re looking for someone who can analyze your business needs and come up with solutions on improving processes and profitability, then you need a business analyst.
After deciding who will make up your operations team (and what tasks they’ll perform), write a detailed job description for each role. Map out what each position will entail in detail. A potential employee should be able to read the job description and know:
To make the process smoother, use Pearl Talent’s free job description generator.
Choosing the right hiring approach can help you find qualified candidates faster. Here are some of the best ways to recruit top talent.
Research conducted by ManpowerGroup found that up to 72% of companies struggle when it comes to talent acquisition. This is where premium staffing agencies like Pearl Talent, Somewhere, and OutDesk come in.
Talent staffing companies help you source, vet, and hire skilled remote employees from all over the world for a fee. You get a done-for-you hiring service and a roster of candidates that are a perfect fit for your needs.
Here’s how Pearl Talent handles the recruitment process:
Candidates who are looking to land their next remote role often frequent job boards, as a lot of employers use them to advertise openings within their company. Some of the most popular job boards for remote roles include Remote OK, WeWorkRemotely, Angel List, and FlexJobs.
These job boards typically charge you a one-time fee to post your open roles. In return, you’ll get an influx of interested candidates. However, you’ll have to tackle the process of vetting them yourself.
LinkedIn lets you advertise job openings through your company profile. It works the same way as traditional job boards, except it’s easier to vet candidates on LinkedIn since you’ll have access to their past experiences straight away through their profile.
If you want to fill a senior or specialized role, you can also reach out to potential candidates directly on LinkedIn. But this approach can be time-consuming and only works if you already have a strong professional network.
Bottom line: If you want to score the top 1% of remote ops candidates, but don’t want your hiring process to feel like a full-time job, working with a talent acquisition partner like Pearl Talent is the way to go.
At Pearl Talent, we don’t rely on job boards or freelance marketplaces. Instead, we handpick the top 1% of remote operations candidates from the best universities and global companies (from the Philippines, South Africa, and Latin America) and vet them thoroughly.
Our access to exceptional talent comes from years of building professional networks, and maintaining partnerships with professors at top universities, executives at prestigious companies, and industry leaders. This gives us direct access to sharp, ambitious candidates that you won’t find anywhere else.
We vet each candidate ruthlessly, so much so that only the top 1% make it. We don’t just test the candidates for skills; we assess values, too. Only those who have a growth mindset, are ready to take ownership and show accountability, and care about outcomes are given a spot with us.
This is what our process looks like:
Step 1: A screening of the candidate’s educational background, work experience, and communication skills
Step 2: An assessment of English proficiency through voice recordings and live interviews
Step 3: Logic-based and behavioral assessments to understand how the candidate thinks, makes decisions, and works
Step 4: A live role simulation to assess how the candidate performs in real-world situations
Before you onboard a candidate, we also assess cultural fit to make sure they align with your company’s values and goals.
Each candidate who passes receives world-class AI training. Our 5-week course, designed by leading AI experts from the U.S., makes sure the candidates are AI-ready, complete with a certificate to boot.
Our screening and vetting process ensures that we have a roster full of candidates ready to be onboarded. Once you sign up with Pearl Talent, we’ll set up a kickoff call to understand your needs, goals, and pain points. We then send you matching candidate profiles within a day.
We have a global pool of reliable operations professionals, so no matter what type of operations roles you want to hire for, we can help you.
You review the profiles, decide the candidates you want to shortlist, and interview them. Once you’ve made your pick, we onboard them for you. We also take care of managing the payroll and compliance with international labor laws.
Our job doesn’t stop when you onboard your new hire(s). We also provide ongoing support for the candidates and perform periodic check-ins to make sure they’re adding value to your company. We set you up for success, reducing turnover by 3.4x when compared to other staffing agencies.
When you’re already drowning in administrative tasks, hiring remote operations staff stops feeling like a solution and starts feeling like yet another item on your to-do list. The solution? Working with a talent acquisition partner like Pearl Talent that manages the complete hiring process for you.
With a 90%+ employee retention rate and a global talent pool consisting of the top 1% of remote ops staff, Pearl Talent stands out amidst a sea of staffing agencies. See 3 pre-vetted profiles as soon as you sign up, select one, book a call, and interview them within 24 hours.
Let Pearl Talent handle the heavy lifting of vetting and hiring the top 1% of remote ops staff for you. We’ll set you (and your new hires) up for success. Browse available hires.
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