Medical Receptionist Job Description

Looking to hire a medical receptionist without spending weeks posting jobs, screening candidates, and managing onboarding? Or are you a professional seeking flexible, remote healthcare receptionist or healthcare admin assistant roles?

Pearl Talent connects healthcare practices and clinics with pre-vetted, virtual medical receptionists. Our network of professionals comes from top talent regions and is ready to handle scheduling, patient communication, billing support, and administrative tasks.

About the Role

A medical receptionist serves as the first point of contact in healthcare settings, ensuring smooth patient interactions and efficient administrative operations. Responsibilities often include greeting patients, managing appointments, handling patient records, coordinating with medical staff, and performing billing or insurance verification.

Medical Receptionist Duties and Responsibilities

• Greet and register patients, ensuring a positive first impression
• Schedule appointments, coordinate calendars, and manage reminders
• Maintain and protect accurate patient records and manage electronic health systems
• Answer phones, respond to inquiries, and relay messages to medical staff
• Verify insurance and assist with billing or payments as needed
• Support healthcare staff with administrative tasks and office workflow
• Track patient interactions to improve service quality and efficiency

Required Skills & Qualifications

• Previous medical office experience or healthcare admin assistant experience
• Strong organizational and communication skills
• Proficiency with electronic health records (EHR) systems
• Knowledge of medical terminology and billing procedures
• Ability to manage multiple priorities and meet deadlines
• Understanding of patient confidentiality and managing protected health information

Preferred Tools

• EHR/EMR Platforms: Epic, Cerner, Kareo, Athenahealth
• Appointment Scheduling: Jane, IntakeQ, NexHealth
• Practice Management Software (PMS): AdvancedMD, SimplePractice
• Medical Billing & Claims: Waystar, Claim.MD, Office Ally
• Telephony & Patient Communication: Spruce Health, RingCentral, Weave
• Secure Messaging & Protected Health Information: Paubox, OhMD, TigerConnect
• Document & Form Management: FormDr, Google Workspace
• Task & Workflow Management: ClickUp, Asana, Notion

Who This Role Is Right For

Ideal candidates are organized, professional, and detail-oriented, capable of handling patient-facing and administrative responsibilities. Top medical receptionists thrive in fast-paced healthcare environments and can de-escalate patient concerns with strong communication skills and attention to detail.

Location

This is a remote position, allowing you to work from anywhere. Candidates must be able to align with clinic time zones, so flexibility for early or late shifts may be required.

Compensation & Benefits

Medical receptionist salaries vary by location, experience, and role complexity. In-office receptionists typically earn $14.47 to $22.73 per hour, while U.S.-based virtual medical receptionists earn on average $17.71 per hour. 

For U.S.-based companies, hiring a medical receptionist through Pearl Talent reduces costs by up to 70% compared to domestic hires. Our managed services model includes payroll, compliance support, onboarding, training, and free replacements if needed.

We connect growing medical practices with pre-vetted remote professionals from Latin America, South Africa, and the Philippines, offering top-tier talent at a lower price without compromising on quality or professionalism.

Pearl Talent ensures smooth operations for both clients and candidates, and our talent pool benefits from long-term opportunities, fast placements, and ongoing mentorship to develop skills and grow their careers.

Overwhelmed with Hiring?

Finding a reliable medical receptionist doesn’t have to be stressful. Pearl Talent makes it simple:

• Access to pre-vetted, experienced professionals: Our network includes skilled healthcare receptionists ready to manage patient scheduling, billing, and administrative tasks.
• Remote flexibility: Hire medical receptionists who can efficiently handle front-desk operations from anywhere, ensuring coverage without geographic limits.
• Full-service onboarding and support: We handle payroll, provide compliance support, and training, so your new hire is productive from day one.
• Risk-free replacements: If a placement isn’t the right fit, we provide free replacements, no extra hassle.

Want to Join the Pearl Talent Network?

Are you an experienced healthcare receptionist, medical receptionist, or healthcare admin assistant ready to work with clinics worldwide? Apply to join our vetted talent pool and connect with opportunities that match your skills and build a rewarding career in healthcare administration.

FAQs

What does a medical receptionist do?

A medical receptionist manages patient interactions, schedules appointments, and handles administrative tasks to ensure the smooth operation of the medical office. They are the first point of contact for patients and are essential in providing excellent service and maintaining an organized, efficient office environment.

How to become a medical receptionist?

To become a medical receptionist, start by gaining experience in a medical office or healthcare environment. This could include roles such as administrative assistant, front desk coordinator, or even virtual receptionist positions. You’ll need to develop a strong understanding of medical office operations, including patient scheduling, insurance verification, and managing medical records.

Familiarity with Electronic Health Record (EHR) systems is essential, as these platforms are commonly used for managing patient data and scheduling. Learning medical terminology is also important, as it helps you understand the language used by healthcare professionals and communicate more effectively with patients and staff.

Excellent customer service and communication skills are crucial in this role, as you'll be interacting with patients daily. Organizational skills and the ability to multitask are also important, as you’ll be managing appointments, handling calls, and assisting with various administrative duties simultaneously.

How to hire a medical receptionist quickly?

To hire a medical receptionist quickly, consider partnering with a recruitment agency like Pearl Talent. We provide access to pre-vetted, highly trained professionals who are ready to start immediately. With our managed services model, we handle everything from recruiting to onboarding and ongoing support, saving you time and effort. This allows you to hire the right candidate in days, not weeks, ensuring your office runs smoothly without long hiring delays.

Sources

Pearl Talent. “What Is a Medical Receptionist?” PearlTalent.com. Accessed September 8, 2025. https://www.pearltalent.com/resources/what-is-a-medical-receptionist

Indeed. “Medical Receptionist Salary in United States.” Indeed Career Explorer, September 1, 2025. Accessed September 8, 2025. https://www.indeed.com/career/medical-receptionist/salaries

ZipRecruiter. “Virtual Medical Receptionist Salary.” ZipRecruiter, 2025. Accessed September 8, 2025. https://www.ziprecruiter.com/Salaries/Virtual-Medical-Receptionist-Salary

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