How An ABA Therapy Organization Transformed Their Workflows in < 30 Days with One Hire
21 days
to hire
$32k
annual overhead savings
20+ hours
saved in workflow optimization per month
Catena is now Pearl Talent! Same mission, new name.
Pearl Talent for Marketers
Hire the Top 1% of Customer Success Managers
Transform customer relationships into sustainable growth engines. Our elite customer success managers build lasting partnerships that drive retention, expansion, and advocacy.
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Meet Some of Our Top Marketers
Yewon N.
SEO Specialist
Seniority
5 years
Skills & Tools
Google Analytics
SEMrush
Keyword Research
Ahrefs
STARTING AT
$5.0K
Valentina K.
Lead Generation Expert
Seniority
2 years
Skills & Tools
LinkedIn Marketing
Klaviyo
Hubspot
Mailchimp
STARTING AT
$3.0K
Ignacio P.
Social Media Marketer
Seniority
3 years
Skills & Tools
Facebook Ads
Instagram Ads
Content Strategy
STARTING AT
$3.0K
Yewon N.
SEO Specialist
Seniority
5 years
Skills & Tools
Google Analytics
SEMrush
Keyword Research
Ahrefs
SALARY
$5.0K
Valentina K.
Lead Generation Expert
Seniority
2 years
Skills & Tools
LinkedIn Marketing
Klaviyo
Hubspot
Mailchimp
SALARY
$3.0K
Ignacio P.
Social Media Marketer
Seniority
3 years
Skills & Tools
Facebook Ads
Instagram Ads
Content Strategy
SALARY
$3.0K
Why Choose Pearl Talent to Hire Customer Success Manager
Elite Talent, Rigorously Vetted
We connect you with customer success managers who've driven exceptional retention and expansion for leading companies. As part of our top 1% talent network, each expert brings proven methodologies for customer relationship management - from sophisticated health scoring systems to expansion strategies that maximize customer lifetime value.
We Handle It All
Customer success management demands expertise in relationship building, strategic account management, and growth optimization. We handle the complex process of identifying these people-focused experts - from validating their track record of driving customer success to ensuring they have the strategic skills to identify expansion opportunities. Our white-glove service includes weekly success reviews and guidance to maximize your customer relationships.
Secure & Compliant Workflows
In customer success, we ensure your relationship management maintains data privacy, confidentiality, and professional service standards. Our managers are well-versed in customer data protection, service agreements, and building secure success systems.
Save on Costs
Access elite customer success talent at 60% less than US market rates. This isn't about reducing service quality - it's about maximizing your customer investment through expert relationship management. Our managed service model starts at $3,000/month and includes our 90-day satisfaction guarantee.
Why Hire Customer Success Managers Using a Global Staffing Agency?
What Matters
Cost & Commitment
60% lower cost, no long-term commitments
Talent Quality
Top 1% global talent, deeply vetted by local experts
Time to hire
As fast as 14 days with white-glove matching.
Communication.
English fluency, real-time alignment.
Management Effort
We handle sourcing, onboarding and ongoing support.
Best For
Fast growing teams scaling with elite global talent.
U.S Full-Time Hire
Cost & Commitment
High salary, benefits, overhead
Talent Quality
High quality, but expensive
Time to hire
Long process, high effort.
Communication.
Seamless, but expensive.
Management Effort
High involvement across HR& Ops.
Best For
Core roles with budget to match
Freelancer
Cost & Commitment
Variable Rates, no long-term loyalty
Talent Quality
Hit-or-miss, hard to vet
Time to hire
Fast, but inconsistent
Communication.
Depends on time zone &platform
Management Effort
You manage everything
Best For
Quick, one-off tasks
What Matters
Pearl Talent
U.S Full-Time Hire
Freelancer
Cost & Commitment
60% lower cost, no long-term commitments
High salary, benefits, overhead
Variable Rates, no long-term loyalty
Talent Quality
Top 1% global talent, deeply vetted by local experts
High quality, but expensive
Hit-or-miss, hard to vet
Time to Hire
As fast as 14 days with white-glove matching.
Long process, high effort.
Fast, but inconsistent
Communication
English fluency, real-time alignment.
Seamless, but expensive.
Depends on time zone & platform
Management Effort
We handle sourcing, onboarding and ongoing support.
High involvement across HR& Ops.
You manage everything
Best For
Fast growing teams scaling with elite global talent.
Core roles with budget to match
Quick, one-off tasks
How to Hire Customer Success Manager with Pearl Talent
Share your customer success goals, retention challenges, and growth objectives. We'll translate these into a framework for finding the right customer success expert.
01
Define Your Requirements
Share your customer success goals, retention challenges, and growth objectives. We'll translate these into a framework for finding the right customer success expert.
02
Meet Pre-Vetted Candidates
Review profiles of customer success managers who've successfully driven retention and expansion across various industries. Each candidate is matched to your customer context and success model.
03
Start Building
Your chosen customer success manager begins within 13-21 days, backed by our full support system including strategic guidance and regular check-ins to ensure your customer relationships drive measurable impact.
Capabilities of Customer Success Manager
Modern customer success management requires a sophisticated toolkit spanning relationships, strategy, and optimization:
Relationship Management
Customer relationship building
Account management and planning
Stakeholder engagement
Communication and collaboration
The Benefits of Hiring Customer Success Manager
01
Cost Savings
02
Increased Efficiency
03
HIPAA-Compliant, Trained Professionals
Proven Results with Pearl Talent
How Verse Therapy Streamlined Insurance Claims Management While Saving $29k Annually
$29k
annual overhead savings
15 days
to hire
20+ hours
saved in sourcing and interviewing
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Top Founders Use Pearl
Trusted by the founders with the highest standards.
From Founders of $100M funded companies to SMB owners, our clients have the most demanding jobs. That’s why we rigorously filter talents who can best support you and match your pace.
What our Clients Have to Say About Pearl Talent
Working with Pearl has been a fantastic experience. They helped us hire a candidate who’s not just very intelligent but also kind and professional. She’s taken initiative and embodies a growth mindset, which we truly appreciate.
Excited about more successful placements withPearl, and I’ve already recommended them to my founder friends!"
Excited about more successful placements withPearl, and I’ve already recommended them to my founder friends!"
"I cannot recommend Pearl’s services enough. The quality of candidates they were able to provide us with was unmatched.
The EA we hired had high integrity, problem-solving horsepower, and a desire to deliver excellence. Consequently, she was able to upskill quickly and take a lot more work off my plate than I originally thought possible."
The EA we hired had high integrity, problem-solving horsepower, and a desire to deliver excellence. Consequently, she was able to upskill quickly and take a lot more work off my plate than I originally thought possible."
Over the last few months, they've helped the team with tons of work projects and taking work off our plate. She’s proactive and really cares.
Better than most people I've ever hired.
Better than most people I've ever hired.
FAQ
Have more questions?
We are here to help! Reach out our team for more assistance
How Much Does It Cost To Hire Customer Success Manager With Pearl Talent?
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How Quickly Can I Hire Customer Success Manager With Pearl Talent?
Can Pearl Talent Support Both Temporary And Permanent Staffing Needs?
What Should I Look For When Hiring Customer Success Manager?
Where Do I Hire The Best Remote Customer Success Managers?
How Do I Write Customer Success Manager Job Description?
Have more questions?
We are here to help! Reach out our team for more assistance
